Employers arguing that they can not employ people with a disability because of the unjustifiable hardship imposed upon them (the employers) will have limited success, judging by the Human Rights and Equal Opportunity Commission (HREOC) decision in a case involving the Australian Agency for International Development.

HREOC found that the Agency discriminated against a job applicant recovering from occupational overuse syndrome when it refused to install 'DragonDictate' voice operated computer technology. The Commissioner, in his decision, took into account the benfits to the employee, the organisation and other employees in having the technology installed.

Also the fact that the agency was involved in aid work meant that the technology would raise the awareness amongst the agency and clients of disability issues.